Privacy Policy
Last updated: 10 May 2026
Jurisdiction: This Policy is governed by the laws of India. Our lead place of business is Mumbai, Maharashtra.
Zeparines International (“we”, “us”, “Company”) respects your privacy. This Privacy Policy describes how we collect, use, store, and disclose personal and business information when you use our website, contact forms, WhatsApp, or email. It is designed for transparency and alignment with good practice under Indian law, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”) where applicable to digital personal data.
Document ID: zeparines-international-legal-privacy
1. Data fiduciary / contact
1.1 Who holds your data
Zeparines International determines the purposes and means of processing personal data collected through this website and ordinary business channels. For privacy-related requests, write to the email address listed on our Contact page with the subject line “Privacy request”.
1.2 Grievance handling
We will acknowledge privacy-related communications within a reasonable period and work to resolve genuine requests related to access, correction, or deletion where legally required and technically feasible.
2. Information we collect
2.1 You provide
Name, company name, email address, telephone / WhatsApp number, country, product interest, messages, and attachments you submit via forms, email, or messaging apps.
2.2 Automatic technical data
Standard server and analytics logs may include IP address, browser type, device type, referring URLs, and timestamps. We use this for security, debugging, and aggregate usage statistics.
3. How we use information
3.1 Purposes
To respond to enquiries, prepare quotations, perform contracts, comply with legal and tax obligations, manage logistics and documentation, prevent fraud, and improve our website and services.
3.2 Marketing
We do not sell personal data. Occasional business updates may be sent where permitted; you may opt out of non-essential communications at any time by replying “unsubscribe” or contacting us.
5. Retention and security
5.1 Retention
We retain enquiry and contract records for periods required by commercial, tax, and customs law (typically several years). Backup copies may persist for a reasonable technical window after deletion from active systems.
5.2 Security
We implement reasonable administrative and technical safeguards appropriate to the nature of our business. No method of transmission over the Internet is completely secure; you share information at your own risk beyond our reasonable controls.
6. Your choices and rights
6.1 Access and correction
You may request access to or correction of personal data we hold about you where applicable law provides such rights, subject to identity verification and legal exceptions.
6.2 Withdrawal of consent
Where processing is based on consent (e.g. optional marketing), you may withdraw consent at any time without affecting the lawfulness of prior processing.